Our Commitment to Your Privacy

Last Updated: September 2026

Prince Baleke ("AGoodStoryTeller", "we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, use our services, purchase books, book coaching or use our live chat.

Information We Collect

We may collect the following types of information when you use our website and services:

• Personal Information: Name, email address, phone number, shipping address, order details, coaching information and other details you choose to provide when making a purchase, booking a service, creating an account, contacting us or using live chat.
• Usage and Traffic Data: Pages visited, time spent on pages, referral sources, content interactions, visit times and whether analytics storage was accepted, rejected or not yet decided.
• Device and Location Information: Browser type, operating system, device type and general location such as country, region or city. Our first-party analytics may use the request IP address temporarily to determine approximate location, but the raw IP address is not stored in the analytics record.
• Cookies and Similar Technologies: We use cookies, local storage, session storage and temporary memory-only identifiers. Persistent analytics identifiers are used only when analytics storage is accepted. If it is rejected or undecided, traffic can still be measured using temporary identifiers that are not stored persistently on your device.

How We Use Your Information

We use information we collect for the following purposes:

• To process purchases, orders, payments, bookings and delivery of books or services.
• To communicate with you about orders, coaching, account activity, support requests, live chat messages or enquiries.
• To understand website traffic, measure how content and services are used, maintain live visitor statistics, improve performance and develop our website, books, podcasts and coaching services.
• To send promotional communications only where you have chosen to receive them or where otherwise permitted by applicable law.
• To maintain security, prevent misuse, comply with legal obligations and protect our rights and the rights of our users.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with trusted service providers where necessary to operate the website, process payments, deliver communications, provide hosting or other business services, subject to appropriate contractual and confidentiality safeguards.

Third-Party Services

We may use third-party providers for services such as payment processing, email delivery, hosting and technical infrastructure. Those providers process information only as needed to provide their services and are subject to their own legal and privacy obligations.

Data Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, security and service requirements. Live visitor presence data is held in memory only while a visitor is active and expires shortly after they leave or become inactive. Historical analytics records may be retained for traffic and service-improvement purposes.

Your Rights

Depending on applicable data protection law and your circumstances, you may have rights regarding your personal data, including:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to request deletion of your data ("right to be forgotten").
• The right to restrict processing of your data.
• The right to data portability.
• The right to object to processing of your data.
• The right to withdraw consent where processing is based on consent.

To exercise your rights or ask questions about how your information is used, please contact us using the details below.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or data practices change. We will publish the updated policy on this page and revise the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, analytics, live visitor tracking, live chat or our data practices, please contact us: