This Privacy Policy explains how we, Prince Baleke (trading as A Good Storyteller), collect, use, and protect the information you share when using our website or services. We follow the UK GDPR and the Data Protection Act 2018.
This website is run by Prince Baleke, trading as A Good Storyteller, based in the United Kingdom. If you have questions about this policy or your data, email: info@agoodstoryteller.co.uk.
For book orders we may collect your name, email, phone (optional), billing and delivery address, and order details. For grief coaching we may collect your name, email, phone, and any personal details you share in consultations. We also collect site data automatically (IP address, browser, pages visited, and cookie-based analytics).
We use your data to process orders, arrange and provide coaching sessions, answer enquiries, send confirmations or updates, improve our services, keep records, and—with your consent—send occasional newsletters or promotions.
We process data based on your consent, to fulfil contracts (orders or coaching), to meet legal obligations (tax, accounting), and for legitimate interests like improving our services.
We do not sell your personal data. We may share information with trusted providers for payment processing, delivery, hosting, and analytics; they must protect your data. We may disclose data if required by law.
Your data is stored securely in the UK or in GDPR-compliant cloud services. Access is limited to authorised people and we use safeguards to prevent unauthorised access.
We use cookies to improve your experience and to gather site usage statistics. You can control cookies in your browser. By using the site you agree to our cookie use as described.
We keep book order records for 6 years for tax reasons, coaching records for up to 2 years after your last session, and marketing lists until you unsubscribe. When no longer needed, data is deleted or anonymised.
You can request access to, correction of, or deletion of your personal data, object to processing, or withdraw consent. To exercise these rights, email info@agoodstoryteller.co.uk.
Our site may link to other websites. We are not responsible for their privacy practices, so please review their policies when you visit them.
We may update this policy from time to time. Please check this page occasionally to see the latest version.
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